HCL BPO is counted among the top Notch BPO companies in India. Over the years HCL is seen among the fastest growing companies of India and to capture the growing outsourcing market, HCL has launched its BPO department.
- Address : Divyasree Towers #55, Bannerghata Main Road, Bangalore 560 072
Infosys BPO is a prominent name in the BPO industry, established in 2002 by Infosys technology to gain business in growing outsourcing industry. Presently Infosys’ BPO department has more than 25000 employees that work across 25 delivery centers. Initially when the company started it was a joint venture of Infosys & Citibank but in 2006 Infosys has bought all the shares.
- Address: Infosys BPO Limited Plot no 26/3, 26/4,26/6, Hosur Road, Electronics City, Bangalore - 560 100
H R Infotech is a leading outsourcing company in India provides cost effective technical solutions to clients across the globe. The innovative process of HR Infotech helps clients to reduce their expenses by 60%. Company portfolio has numerous top notch clients that includes Hewelett Packard, General Electronics etc.
- Address: #73, 5th cross, BK Residency, Off Banneraghatta Road, Kammanahalli, Bangalore Rural BPO
Skyphlox solutions are counted among the fastest growing BPO companies sin Hyderabad. Company has good talented of professional that offers 24by7 support.
- Address: No.1 K.G.R PLAZA, Navodaya Nagar, J.P Nagar 7th Phase., Bangalore, Karnataka, 560078 India
Grassroots BPO Grassroots BPO Private Limited is an emerging BPO service provider company. The company was incorporated in the year 2011, with a clear focus on outsourcing Business Processes with an aim to deliver transformational benefits to their clients.
Their head office is situated at Bangalore and other delivery center is located at Mysore. In addition, they have strategic partners in key cities in the country - Mumbai, Delhi, Noida, Kolkata, Shimoga and Chintamani.
Grassroots offer their customers operational excellence, and clear cost benefits. They offer completely customized solutions to their clients. They have deployed “Hub n Spoke BPO model”, where solutions and services get delivered in both Urban & Non-Urban centers in all over the country. Their non-Urban centers offer low cost operations and is backed by Grassroots expertise and delivery promise. Their main processes are Voice based, Non-Voice, Data Mining & related processes, Email & Chat Solutions, RPA or Robotic Process Automation Services, and Data Science Processes. For Voice Processes, they use “Asterisk”, which is an open source telephony platform for voice services. For Non-Voice services, they have deployed CRM specific technologies for capturing, processing, routing information at various stages of the process life cycle. In Robotic Process Automation, they collaborates RPA with humans to deliver accurate, reliable and speedy results. In short, robots fetch data from various systems and present it in a structured format to human agent for review. This process is used to reduce turnaround time or TAT. In Data Science Process, they use different methods and algorithms to extract data from various channels and resources.
Grassroots BPO also offers Operational Consulting Services to their clients, which include Business Process Re-engineering, Driving Cost Optimization Benefits, Six Sigma & Lean Projects, and Benchmarking. The team also offers robust technology consulting. They provide platforms and solutions to other BPO organizations to enable the service delivery for their customers. They have partnered with other BPO companies to provide strategic outsourcing services. They have launched their new product - “Fosam”, which is aimed to manage FOS remotely and track its performance, track performance, image capture, web based device management, single framework and management.
- Address: 6th Cross Rd, Vinayaka Nagar, NGO Colony, Wilson Garden, Bangalore, Karnataka 560027
Allsec Technologies Ltd was established in 1998 and has over 15 years of experience in BPO industry. It’s BPO services portfolio includes front-office and back-office processes, Payroll & HR services etc. Over the years company has won numerous clients in BFSI, Retail, Energy & Utilities, Telecommunication and able to build strong bond of trust.
Convergys - Convergys is among leaders in customer care and billing services in the world. They rank among top 5 Outsourcing Companies in world. Their India BPOs are located at Bangalore, Mumbai, Pune, Hyderabad and Gurgaon. They have truly global workforce of more than 130000 professionals located in 30+ countries around the globe.
Website: www.convergys.com
Wipro - Indias leading IT Company Wipro entered in BPO business in the year 2002. Since then, they have served thousands of customers around the world including Fortune 500 Companies. They offer next generation services and solutions to their customers which are backed by IT expertise at every stage. They operate 24*7 with offices in 11 countries including India. Their major offerings are Finance & Accounting Services, Payroll, Sourcing & Procurement, Customer management, Sales & Marketing and Analytics Services.
Website: www.wipro.com
iGATE - Founded in the year 1996, iGate is another leading IT company, which entered in BPO business. Their BPO and outsourcing business division is one of their most profitable divisions. They provide outsourcing services to their customers in various industries such as Healthcare, Finance & Accounting, Hospitality, Banking and HR and IT sectors. They have a total of 70 delivery centers and offices spread in all around world. Website: www.igate.com
Mphasis - Mphasis is primarily an IT company which also provides BPO services to customers around the world. They offer highly customized, cost saving and high quality outsourcing services. Because of their quality, in just a span of 10 years, they have become outsourcing partners of many Fortune 500 companies in world. They specialize in Financial Process Management, Customer Support, Technical support, Supply Chain Management and Human Resource Outsourcing.
Website: http://www.mphasis.com/
WNS - WNS was primarily a part of British Airways. Later it formed its own identity and today it has become leading outsourcing partners of numerous companies in US, UK and Europe. Their client list has mid sized and Large Companies around the world. They serve more than 200 companies in the world. This company was also ranked as “Best place to work” by their employees.
Website: www.wns.com
WNS - WNS was primarily a part of British Airways. Later it formed its own identity and today it has become leading outsourcing partners of numerous companies in US, UK and Europe. Their client list has mid sized and Large Companies around the world. They serve more than 200 companies in the world. This company was also ranked as “Best place to work” by their employees.
Website: www.wns.com
EXL Services - EXL was formed in the year 1999, with a vision to deliver quality and cost effective services to customers across various domains. They offer Analytics, BPO services, Consulting, Finance & Accounting services to their customers. Their BPO services are known for their affordability and superior customer experience. Their major BPO services are Inbound and outbound sales, Customer service, Back office/blended, collections, Contact center: customer service, Customer Retention, Customer Analytics and Channel optimization. They have a global workforce of around 24,000 global professionals.
Website: http://www.exlservice.com/
Last Updated on 4 July 2017
